Customer Service operating Guidelines Ver 5
Name Of Service Provider : - {cust}
Address Of Service Provider: - {add1} , {add2}, {add3},{city}
Infrastructure
|
Timings |
{r1} | ||||
| Telephone Numbers (Land Line 1 + Mobile 1) | {r2} , {r3} | ||||
| Computer Min 1 No with Internet Connection | {r4} | ||||
| Name Of the Call Recorder | {r5} | ||||
| Contact Number after office Hrs | {r6} | ||||
| Name Of the contact person after office hour | {r7} | ||||
| Name of store person | {r8} | ||||
| Reception Area | {r9} | ||||
| Stores area | {r10} | ||||
| Number Of Technicians | {r11} | ||||
| Current Business | {r12} | ||||
| Number Of Complaints recd for other business | {r13} | ||||
| Normal Completion Time | {r14} |